OL2000: (CW) Option Buttons Missing Accessing the Outlook Address Book from Word (240629)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q240629
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

When you attempt to access addresses from the Contacts folder, using the Insert Address Book command in Microsoft Word, the Mailing, Home, and Other address type selections are missing.

CAUSE

A key file used in the Address Book conversion, Schdmapi.dll, is either missing or damaged.

RESOLUTION

Install or replace Schdmapi.dll.

MORE INFORMATION

To replace Schdmapi.dll, follow these steps:
  1. Click Start, point to Find, and then click Files or Folders.
  2. In the Named box, type Schdmapi.dll.
  3. In Look In, click to select My Computer, and then click Find Now.
  4. In the search results list, right-click to select Schdmapi.dll, if it exists, and then click Rename.
  5. Edit the file name extension to old.
  6. On the Help menu, click Detect And Repair.
  7. In the Detect And Repair dialog box, click Start. Insert the compact disc when prompted. Restart Microsoft Windows when the Repair process is complete.
The Windows Installer will detect versions of key files and replace any missing, incorrect or outdated versions with current versions.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbprb KB240629
©2003 Microsoft Corporation. All rights reserved.