Money 2000: Cannot View State and ZIP Code of Financial Institution on Contact Information Screen (240585)



The information in this article applies to:

  • Microsoft Money 2000
  • Microsoft Money 2000 Deluxe
  • Microsoft Money 2000 Business and Personal

This article was previously published under Q240585

SYMPTOMS

When you view the Contact Information screen in Microsoft Money 2000, the state and ZIP code of the financial institution are not visible in the Address box.

CAUSE

This behavior occurs because the Address box only displays the first three lines of the financial institution's address.

RESOLUTION

To view the state and zip code of the financial institution, click inside the Address box with your pointing device, and then scroll down to view the state and zip code.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The city, state, and ZIP code of the financial institution are formatted to appear on three separate lines when you set up online services for the financial institution in Money 2000.

As a result, only the city of the financial institution is visible when you view the Address box.

This issue is resolved in Microsoft Money 2001. The city, state, and ZIP code appear on the same line in Money 2001.

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbdisplay kbprb kbui KB240585