W32time Does Not Clean and Modify the Registry After Changing from Master to Primary Role (240365)

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

The W32time tool from the Microsoft Windows NT 4.0 does not clean and modify the registry after it is changed from a master to a primary role. This causes excess traffic on the network and requires manual editing to set the proper timer server.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to computers that are experiencing this specific problem.

The English version of this fix should have the following file attributes or later:

   Date      Time    Version      Size    File name   Platform
   -----------------------------------------------------------
   07/08/99  04:58p  5.0.2092.1  35,840  W32time.doc  Intel
   07/07/99  01:40p  5.0.2092.1   2,451  W32time.ini  Intel
   08/17/99  09:59a  5.0.2092.1  72,704  W32time.exe  Intel
   07/08/99  04:58p  5.0.2092.1  35,840  W32time.doc  Alpha 
   07/07/99  01:40p  5.0.2092.1   2,451  W32time.ini  Alpha
   08/16/99  04:37p  5.0.2092.1  78,848  W32time.exe  Alpha

WORKAROUND

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this behavior, manually edit the Time Server values in the registry and remove the old keys.

MORE INFORMATION

NOTE: This article provides information about a tool that is not supported by Microsoft. All Resource Kits utilities are provided AS-IS unless specifically noted otherwise. This article is provided for informational purposes only; Microsoft makes no guarantee that this tool functions properly.

The updated W32Time utility for Windows NT that is available for download should only be deployed if you are already using W32Time with Windows NT. If you have not deployed W32Time on Windows NT please use the TimeServ utility that is available with the Windows NT 4.0, Supplement 4 Resource Kit. If you are using Windows 2000 please use W32Time that is included with the Windows 2000 operating system.