SMS: Clients Do Not Report Advertisement Status (240344)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q240344

SYMPTOMS

After you create a new advertisement and verify that it has run on a targeted client, the advertisement status may not be updated with Received, Failures, Programs Started, Program Errors, or Program Success. All values stay at zero, regardless of the advertisements that are running.

CAUSE

This behavior can occur if Milestone client status messages have been disabled and clients are no longer generating the status messages required to update the Advertisement Status fields, or if Milestone server component status messages are not being reported into the SQL database.

RESOLUTION

To turn client status messages back on, navigate to Site Database, Site Code-Name, Site Settings, Component Configuration, and then Status Reporting (properties). Verify that the Report All Milestones option is enabled for Client Component Status Reporting.

MORE INFORMATION

By default, the Report All Milestones and Report Details On Failure options for both Client Component Status Reporting and Server Component Status Reporting are enabled.

Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb KB240344
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