FIX: Multiple Attachments not Sent Correctly Using xp_sendmail (240172)


The information in this article applies to:

  • Microsoft SQL Server 6.5
This article was previously published under Q240172
BUG #: 18657 (SQLBUG_65),18722 (SQLBUG_65)

SYMPTOMS

Using xp_sendmail to send e-mail messages that have more than one file attachment, results in the first file being attached N number of times (where N is the number of file attachments in the xp_sendmail statement).

For example, running the following statement:

xp_sendmail @recipients = "User1", @subject = "Attachment Test", @attachments = 'c:\test1.txt;c:\test2.txt'

results in recipient User1 receiving a message with file attachment test1.txt attached twice (and attachment test2.txt is not attached at all.

CAUSE

A pointer to the attachment structures was not being incremented properly if the attachment count was greater than 1. Therefore, an attachment count greater that 1 references the content in the first attachment structure repeatedly.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: 
   Date      Time   Version      Size   File name   Platform
   ----------------------------------------------------------

                    6.50.444            sql444i.exe  i386
                    6.50.444            sql444a.exe  alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in SQL Server 6.5.

MORE INFORMATION

Other symptoms of this bug may include:
  • Memory leak
  • Access Violation in sqlservr!dpdb_main
  • The following error at the client:
    Msg 35909, Level 18, State 1
    EXCEPTION error encountered in MAPI extended procedures, exception error code = 0xC0000005
  • The following error in the SQL Server error log:
    ods Error : 18009, Severity: 18, State: 1
    ods EXCEPTION error encountered in MAPI extended procedures, exception error code = 0xC0000005
    ods Stopped SQL Mail session.
  • SQL Server process hanging (not accepting new connections).
Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbBug kbfix kbQFE KB240172
©2004 Microsoft Corporation. All rights reserved.