Incorrect Domain Logon List After Moving Users to New Domain (240140)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q240140 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you move multiple users to a new account domain, some of the users may not be able to view the list of available domains when they attempt to log on to the new assigned domain.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, delete the registry keys that cache the outdated domain list:
- Start Registry Editor (Regedt32.exe).
- Locate the Dcache value in the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
- Click the Dcache value, press DELETE, and then click Yes.
- Click the DcacheUpdate value, press DELETE, and then click Yes.
- Quit Registry Editor.
- Restart the computer to rebuild the cached domain list with the new assigned domain.
| Modification Type: | Major | Last Reviewed: | 8/27/2002 |
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| Keywords: | kbenv kbnetwork kbprb KB240140 |
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