Backup Host Security Cache Deleted on Exit if Primary Is Unavailable (240108)
The information in this article applies to:
- Microsoft SNA Server 4.0 SP2
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 SP1
This article was previously published under Q240108 SYMPTOMS
When SNA Server Host Account Cache service (SnaDatabase) is installed on a Windows NT Backup Domain Controller (BDC) in a backup role, the host account database is deleted when the service is stopped, if contact with the primary Host Account Cache service has been lost.
When the backup Host Account Cache service is restarted, it will automatically contact the primary cache and download a new copy of the host cache database. However, if the primary Host Account Cache is unreachable (or has been taken off the network), the backup Host Account Cache will fail to start and will no longer have a host cache database.
CAUSE
The backup Host Account Cache service was designed to delete the database file when ending, if contact with the primary cache is lost. Even though the database is already encrypted using 128-bit encryption, the backup cache service attempts to implement additional security to prevent the database file from being accessible when the backup computer is taken off the network.
RESOLUTIONTo resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
WORKAROUND
If a backup Host Account Cache service is planned to be promoted to a primary role (for example, promoting the computer to a Windows NT Primary Domain Controller), the backup cache should be stopped while the primary cache is still on the network.
STATUSMicrosoft has confirmed that this is a problem in Microsoft SNA Server version 4.0, 4.0 SP1 and 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.
Modification Type: | Major | Last Reviewed: | 11/10/2003 |
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Keywords: | kbbug kbfix kbQFE kbsna400sp3fix KB240108 |
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