Works 2000: You Are Prompted to Update the Same Birthday or Anniversary Date More Than Once (239965)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works Suite 2000
This article was previously published under Q239965

SYMPTOMS

When you click Birthdays on the Edit menu to update the calendar with address book birthdays and anniversaries, the following behavior may occur:

  • The Works Calendar dialog box may appear more than once for that same birthday or anniversary date, asking you (with the following message) to update the date:

    The birthday or anniversary for Name in your Address Book is different than the date in your Calendar. Which date is correct?

    Calendar date is correct: Calendar Date

    Address Book date is correct: Address Book Date

    -and-

  • Microsoft Works 2000 automatically updates the information in both the Calendar and the Address Book. However, the "number of events" value is incorrect when the following message appears:

    Microsoft Works successfully updated the Calendar with birthdays and anniversaries from your address book for the following: number of events events.

CAUSE

This issue can occur when all of the following conditions are true:

  • The calendar has been previously updated with the address book birthdays and anniversaries.

    -and-

  • You modify the birthday and anniversary dates for one of the entries in the address book.

    -and-

  • That same entry in your address book has both the Birthday and the Anniversary fields selected.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

To work around this issue, make sure that you don't have both the Birthday and Anniversary fields selected for a given name. To determine if a name has both these fields selected, follow these steps:
  1. Start Works 2000.
  2. Click Address Book on the Programs tab, and then click Start the Address Book.
  3. In the Address Book - Main Identity dialog box, double-click the name for which you want to check the fields.
  4. In the Properties dialog box for that name, click the Personal tab.
  5. Look at the Birthday and Anniversary fields and note whether both fields are selected.

REFERENCES

For more information about updating the calendar with address book birthdays and anniversaries, click Microsoft Works Help on the Help menu, type update calendar in the Office Assistant or the Answer Wizard, and then click Search to view the topic.
Modification Type:MajorLast Reviewed:10/31/2003
Keywords:kbbug kbpending KB239965
©2003 Microsoft Corporation. All rights reserved.