MSPS: Cannot Synchronize Handset with the Base Station (239709)


The information in this article applies to:

  • Microsoft Cordless Phone System 1.0
This article was previously published under Q239709

SYMPTOMS

You may be unable to synchronize the handset for the Microsoft Cordless Phone System with the base station. Although you may see the light on the base station blink, you do not hear the two short confirmation tones from the handset.

RESOLUTION

You may be able to resolve this issue by resetting the hardware:

  1. Shut down and turn off the computer.
  2. Unplug the power adapter from the back of the base station.

    NOTE: Make sure that the light on the front of the base station is not lit.
  3. Wait for 15 seconds, and then plug the power cord back into the base station.
  4. Resynchronize the handset with the base station.

    For instructions about how to do this, please see page 9 in the User's Guide.
  5. Restart the computer.
Modification Type:MajorLast Reviewed:7/25/2001
Keywords:kbHardware kbprb KB239709
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