The Mouse tool does not display information for a 5-button PS/2 mouse (239692)

The information in this article applies to:

Microsoft Cordless Mouse 1.0
Microsoft Home Mouse
Microsoft IntelliPoint Software version 4.1
Microsoft IntelliMouse 1.0
Microsoft IntelliMouse Explorer
Microsoft IntelliMouse Pro
Microsoft IntelliMouse with IntelliEye
Microsoft IntelliMouse TrackBall
Microsoft IntelliMouse USB
Microsoft IntelliPoint software 1.0
Microsoft IntelliPoint software 1.1
Microsoft IntelliPoint software 2.0
Microsoft IntelliPoint software 2.1
Microsoft IntelliPoint software 2.2
Microsoft IntelliPoint software 3.0
Microsoft IntelliPoint software 3.1
Microsoft IntelliPoint software 3.2
Microsoft IntelliPoint software 4.0
Microsoft IntelliPoint Software 5.1
Microsoft Laser Mouse 6000
Microsoft Mouse 2.0
Microsoft Optical Mouse Blue
Microsoft Wheel Mouse
Microsoft Wireless Laser Desktop 6000
Microsoft Wireless Laser Desktop 6000 v2.0
Microsoft Wireless Laser Mouse 6000
Microsoft Wireless Notebook Laser Mouse 6000
Microsoft Wireless Notebook Optical Mouse 4000
Microsoft Wireless Optical Desktop
Microsoft Wireless Optical Desktop 5000
Microsoft Wireless Optical Desktop Comfort Edition
Microsoft Wireless Optical Desktop Pro
Microsoft Wireless Optical Mouse 2.0
Microsoft Wireless Optical Mouse 1000
Microsoft Wireless Optical Mouse 3000
Microsoft Wireless Optical Mouse Blue
Wireless Optical Desktop 3000

This article was previously published under Q239692

SYMPTOMS

If you disconnect a 3-button mouse and connect a 5-button mouse to a PS/2 port on a computer that supports hot swapping, the Mouse tool in Control Panel may continue to display information for the 3-button mouse.

RESOLUTION

To resolve this problem, restart the computer after you connect the 5-button mouse to the PS/2 port in the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:	Minor	Last Reviewed:	9/7/2006
Keywords:	kbHardware kbprb KB239692