IntelliPoint: Pointer Changes Appearance or Disappears in Document Border (239673)


The information in this article applies to:

  • Microsoft IntelliMouse 1.0
  • Microsoft IntelliMouse Pro
  • Microsoft IntelliMouse TrackBall
  • Microsoft IntelliMouse USB
  • Microsoft Wheel Mouse
  • Microsoft IntelliPoint software 3.0
This article was previously published under Q239673

SYMPTOMS

When you move your pointing device over the border in a document, the pointer may change appearance or disappear.

CAUSE

This behavior can occur if the following conditions are true:

  • You are using Microsoft Word 97.

  • Your view is set to Page Layout or Online Layout.

RESOLUTION

You may be able to resolve this issue by selecting a different pointer scheme. To select a different pointer scheme:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Mouse.
  3. On the Pointer tab in the Scheme box, click a different pointer scheme.
  4. Click OK, and then close Control Panel.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

This issue is caused by the fill pattern used to create document borders in Word 97.
Modification Type:MajorLast Reviewed:4/7/2005
Keywords:kbbug kbenv kbHardware kbpending KB239673
©2004 Microsoft Corporation. All rights reserved.