Unable to Connect to Down-Level SMB Server (239447)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q239447

SYMPTOMS

A Window NT-based computer may not be able to connect to a down-level Server Message Block (SMB) server, such as an OS/2 Warp server, if the file system name on a share's down-level server is eight characters or longer. For example:

E:\>net use * \\Server\Sharename
System error 234 has occurred.
More data is available.

The problem occurs the first time you try to connect to the server or you reconnect to the share after it was automatically disconnected. Typically, you can connect or reconnect to the share after two or three attempts.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND

To work around this behavior, contact the manufacturer to have the file system name changed to less than eight characters.

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6a.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB239447
©2004 Microsoft Corporation. All rights reserved.