Works: Temporary File Is Not Deleted When You Quit Works (239403)
The information in this article applies to:
- Microsoft Works 2000
- Microsoft Works 6
- Microsoft Works Suite 2001
This article was previously published under Q239403 SYMPTOMS
When you print a mail-merge document from the Microsoft Works Word
Processor, a large temporary file is created in the Windows\Temp folder
on your hard disk. This file may not be deleted when you quit Works.
The name of this file is
where #### is a binary number.
CAUSE
This behavior occurs if you select the Send merge result
to a new document check box in the Print dialog box.
RESOLUTION
To resolve this issue, delete the Wks ####.tmp file:
- Quit all programs that are running on your computer.
- Click Start, point to Find, and then
click Files or Folders.
- In the Named box, type wks*.tmp.
- In the Look in box, click My Computer,
and then click Find Now.
- On the Edit menu, click Select All.
- On the file menu, click Delete. When you are prompted to
confirm the file deletion (or the multiple file deletion),
click Yes.
- Close the Find: Files Named Wks*.tmp window.
NOTE: You cannot delete a temporary file that is currently in use
by Works.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Works 2000 creates temporary files to store information that enables you
to use the program more efficiently. Temporary files are usually deleted
when you quit the current session of the program.
| Modification Type: | Major | Last Reviewed: | 11/13/2003 |
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| Keywords: | kbbug kbenv kbpending kbprint KB239403 |
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