Works: "Program Not Found" Error Message When You Select a Task (239384)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works Suite 2000
  • Microsoft Works 6
  • Microsoft Works Suite 2001
This article was previously published under Q239384

SYMPTOMS

In the Microsoft Works Task Launcher, when you click a task that contains a Web link, you may receive the following error message:
Program Not Found

Windows cannot find the program.
This program is needed for opening files of type 'URL-HyperText Transfer Protocol'.

Location of Program:
c:\
If you click Cancel, you receive the following error message:
The Works Task Launcher cannot access the task you selected. Necessary files may be missing, corrupted, or may have been deleted. To restore or replace files, reinstall Works, and then try starting the task again. If you no longer use the task, with the right mouse button, click the task name, and then click Delete.
If you type a path to Microsoft Internet Explorer in the path box, and then click OK, Internet Explorer starts.

You can also click Locate, browse to Internet Explorer's location, and then click OK to start Internet Explorer.

CAUSE

This behavior can occur if the following conditions are true:
  • The default Web browser on your computer is Netscape Navigator 4.x.
  • You remove Netscape Navigator 4.x before you start the Works Task Launcher.

RESOLUTION

To resolve this issue, configure Internet Explorer to be your default Web browser:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Programs tab.
  4. Click to select the Internet Explorer should check to see whether it is the default browser check box.
  5. Click OK, and then quit Internet Explorer.
  6. Restart the computer.
  7. Start the Works Task Launcher.
  8. Select the task that contains the Web link, and then click Yes to select Internet Explorer to be your default Web browser.

MORE INFORMATION

When you remove Netscape Navigator 4.x, Internet Explorer does not automatically become your default Web browser.
Modification Type:MajorLast Reviewed:6/30/2004
Keywords:KB239384
©2004 Microsoft Corporation. All rights reserved.