Works: Error Message When You Start a Blank Word Document in Works (239376)


The information in this article applies to:

  • Microsoft Works 6
  • Microsoft Works Suite 2000
  • Microsoft Works Suite 2001
This article was previously published under Q239376

SYMPTOMS

When you click Word on the Programs tab of the Works Task Launcher, and then click Start a blank Word document, you may receive the following error message:
The Works Task Launcher cannot access the task you selected. Files needed to start the program may be missing, corrupted, or may have been deleted. To restore or replace the files, reinstall the program, and then try starting the program again.

If you no longer use the program, you can delete it. With the right mouse button, click the program in the list on the left, and then click Delete.

CAUSE

This behavior can occur if you have removed Microsoft Word 2000 from the computer on which Microsoft Works Suite is installed.

RESOLUTION

To resolve this issue, manually remove the Word in Works Suite Add-in:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. Click Word in Works Suite Add-in, and then click Add/Remove.
  4. Follow the instructions on the screen to remove the Word in Works Suite Add-in.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:6/30/2004
Keywords:kbAddIn kbbug kberrmsg kbpending kbsetup KB239376
©2004 Microsoft Corporation. All rights reserved.