Works 2000: White Text in Word Processor Document Is Not Printed (239359)


The information in this article applies to:

  • Microsoft Works 2000
This article was previously published under Q239359

SYMPTOMS

If you format a Microsoft Works 2000 Word Processor document with black shading and white text (also called a reverse field), the black shading may be printed without the white text when you print the document.

CAUSE

This behavior can occur if both of the following conditions are true:
  • You print the document to a Hewlett-Packard LaserJet 4Si printer.

    -and-
  • The printer is configured to use vector graphics.

RESOLUTION

To work around this issue, configure the printer to use raster graphics:
  1. Start Works 2000 Word Processor.
  2. On the File menu, click Print.
  3. In the Print dialog box, click Properties.
  4. Click the Graphics tab.
  5. Under Graphics Mode, click Use raster graphics, and then click OK.
Modification Type:MajorLast Reviewed:8/2/2000
Keywords:kbbug KB239359
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