Works 2000: Application Error Printing to a Removed Network Printer (239336)


The information in this article applies to:

  • Microsoft Works 2000
  • Microsoft Works Suite 2000
This article was previously published under Q239336

SYMPTOMS

When you are printing to a network printer, the following error message may appear:
Application error.
The memory could not be written.
When you click OK, the following error message may appear
Application error. The memory could not be read.
and the application may stop responding.

CAUSE

This behavior can occur if a printer has been removed from the server, but not from the client (the user's computer).

RESOLUTION

To resolve this problem, delete the non-existent network printer from your computer. To delete a printer from your computer, follow these steps:
  1. Click Start on the Windows taskbar.
  2. Point to Settings, and then click Printers.
  3. Right-click the printer you want to delete.
  4. Click Delete.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Works 2000.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbAddIn kbbug kbpending KB239336
©2004 Microsoft Corporation. All rights reserved.