Works 2000: Chinese Symbols Are Not Displayed As Expected (239302)


The information in this article applies to:

  • Microsoft Works 2000
This article was previously published under Q239302

SYMPTOMS

When you open a Microsoft Word (*.doc) document in Microsoft Works Word Processor and the document contains Chinese characters and English text, the Chinese characters are not displayed as expected.

CAUSE

This behavior occurs because Works text converters cannot handle mixed-language conversions.

WORKAROUND

To work around this behavior, open the document in Word, and then save the document as a Rich Text Format (*.rtf) document. To do so, follow these steps:
  1. Start Word.
  2. On the File menu, click Open.
  3. Browse to select the mixed-language document, and then click Open.
  4. On the File menu, click Save As.
  5. In the Save as type box, click Rich Text Format(*.rtf).
  6. In the File name box, type the name that you want, and then click Save. You can now open the Rich Text Format document in Works Word Processor and the Chinese characters are displayed as expected.

STATUS

Microsoft has confirmed that this is a problem in Works 2000.
Modification Type:MajorLast Reviewed:8/4/2000
Keywords:kbbug kbgraphic kbinterop KB239302
©2002 Microsoft Corporation. All rights reserved.