SMS: WBEM May Not Install on Windows 95 (239016)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q239016

SYMPTOMS

The Systems Management Server (SMS) 2.0 client may not be completely installed on Windows 95 clients if the latest version of Distributed Component Object Model (DCOM) is not installed on the client computer. The most common symptom is that the hardware inventory does not run, so the client record may never show up in the all systems collection or may never be displayed as installed.

CAUSE

This behavior occurs if any hotfix versions of Wbemsdk.exe or SMS 2.0 Service Pack 1 is installed on the SMS site server (the original version of Wbemsdk.exe is not DCOM-dependent, and any later version is).

WORKAROUND

To work around this problem, use the following steps:
  1. Install the latest version DCOM on the client. You can download the latest version from the following Microsoft Web site:

    http://www.microsoft.com/com/tech/dcom.asp

  2. Click the Windows Management component, and then click Repair Installation.
Web Based Enterprise Management (WBEM) should be installed, and hardware inventory runs.

NOTE: If you install Microsoft Internet Explorer 4.0 or later on your computer, a compliant version of DCOM is also installed on the client computer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

The following error message is displayed in the Inhinv.log file on the client:
Verify WBEM installation ... ERROR - WBEM Install Directory not found. Exit Setup !!!
After further investigation, the WBEM folder is not created in the Windows folder. The Systems Management tool in Control Panel shows that Windows Management component is installed, but the version is not listed.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbBug kbpending kbsetup KB239016
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