XCLN: Icon Selected for Custom Form Does Not Appear As Expected (238489)


The information in this article applies to:

  • Microsoft Outlook 2000
  • Microsoft Outlook 97
  • Microsoft Outlook 98
  • Microsoft Exchange Server 5.5
This article was previously published under Q238489

SYMPTOMS

After you publish forms to the Organization Forms Library or Personal Forms Library and send a form to a user, the icon selected for this custom form does not appear as expected after it arrives in the user's Inbox.

CAUSE

The Publish As form name includes foreign characters or symbols.

RESOLUTION

Publish the form without using foreign characters, symbols, or accented characters.

MORE INFORMATION

Form names similar to the following cause the chosen icon (other than the default envelope) to not appear:

ipm.note.formulario
ipm.note.moveis

where the "a" in "formulario" contains an acute accent and the "o" in "moveis" contains an acute accent.
Modification Type:MinorLast Reviewed:8/15/2005
Keywords:kbprb KB238489
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