MMC Application Exception after Applying SNA Server 4.0 SP2 (237962)
The information in this article applies to:
- Microsoft SNA Server 4.0 SP2
This article was previously published under Q237962 SYMPTOMS
When you select the SNA Management Console option on the Microsoft SNA Server Client menu, an application exception in MMC.exe occurs on an SNA Server 4.0 SP2 client for Windows NT. This only occurs after you apply SNA Server 4.0 SP2 to existing SNA Server Windows NT 4.0 or 4.0 SP1 clients that do not have the SNA Server Manager components installed.
If DRWTSN32.exe is configured as the default debugger on the Windows NT system, the Drwtsn32.log will be updated with information similar to the following:
Application exception occurred:
App: exe\mmc.dbg (pid=167)
When: 6/25/1999 @ 14:50:31.120
Exception number: c0000005 (access violation)
[data omitted]
function: CSnaOleObj::DoVerb
6780c7b0 8b542408 mov edx,[esp+0x8] ss:00f8e86b=????????
6780c7b4 8b8190000000 mov eax,[ecx+0x90] ds:00256ab0=00000000
6780c7ba 52 push edx
6780c7bb 8b542408 mov edx,[esp+0x8] ss:00f8e86b=????????
FAULT ->6780c7bf 8b08 mov ecx,[eax] ds:00000000=????????
6780c7c1 52 push edx
6780c7c2 50 push eax
6780c7c3 ff5158 call dword ptr [ecx+0x58] ds:01175426=????????
6780c7c6 c20800 ret 0x8
6780c7c9 90 nop
6780c7ca 90 nop
6780c7cb 90 nop
6780c7cc 90 nop
6780c7cd 90 nop
6780c7ce 90 nop
6780c7cf 90 nop
CAUSE
The SNA Server 4.0 SP2 update program is incorrectly adding the SNA Management Console program item even though the existing SNA Server Windows NT client did not have the SNA Server Manager components installed.
RESOLUTIONTo resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft SNA Server version 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.
Modification Type: | Minor | Last Reviewed: | 11/19/2003 |
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Keywords: | kbbug kbfix kbQFE kbsna400sp3fix KB237962 |
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