XCLN: Error Message with Microsoft Mail Service: File Is Currently in Use (237928)


The information in this article applies to:

  • Microsoft Outlook 97
  • Microsoft Outlook 98
  • Microsoft Outlook 2000
  • Microsoft Exchange Server 5.5
This article was previously published under Q237928

SYMPTOMS

When you set up a Microsoft Mail Service for use with Outlook, you may receive the following error message when you attempt to send or receive mail from a Microsoft Mail postoffice or a Workgroup postoffice (WGPO):
File is currently in use.

CAUSE

Rights on the postoffice folder (such as Wgpo0000 for a Workgroup postoffice) are set to Read Only and the folder cannot be written to.

RESOLUTION

Change the rights on the postoffice folder to Full Access for everyone.

MORE INFORMATION

Like a Microsoft Mail postoffice, a Workgroup postoffice is a "Store and Forward" flat file database. As a message is passed through the postoffice, files are constantly being created, modified, and deleted within the subfolders of the postoffice.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB237928
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