XADM: Event ID 5004 Generating Offline Address Book (237866)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q237866 SYMPTOMS
When you attempt to generate an offline Address Book (OAB), the following error
message may be displayed:
An error occurred while generating the offline Address Book. To view details, see the application event log in the Windows NT Event Viewer on the offline Address Book Server. Microsoft Exchange Administrator ID no. c1031662
In addition, the following event appears in the event log:
Event ID: 5004
Description: Generation of the offline Address Book is complete.
Result: An error occurred.
CAUSE
The default permissions of Full Control for the Everyone group has changed on the Winnt folder and all subfolders.
RESOLUTION
Change the permissions of the Everyone group to Full Control on the Winnt folder and all subfolders. Regenerate the offline Address Book.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb KB237866 |
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