INF Error Message When User Logs on After Internet Explorer 4.01 SP2 Installation (237755)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
This article was previously published under Q237755

SYMPTOMS

After you apply Windows NT 4.0 Service Pack 4 and install Microsoft Internet Explorer 4.01 Service Pack 2 on a computer running Windows NT Server 4.0, Terminal Server Edition, a user may receive the following error message when logging on for the first time:
Advanced INF install.
INF install failure. Reason: Access is denied.
In addition, the Personalized Settings box in the upper left corner of the screen may contain the following message:
Setting up personalized settings for:
Microsoft FrontPage Express
After the user clicks OK to continue, the personalized settings process continues and the user's desktop is displayed.

RESOLUTION

To resolve this problem, modify the NTFS file permissions of the Fpxpress.ini file to allow at least the Everyone group to change permissions:
  1. Start Windows NT Explorer and locate the Wtsrv folder.
  2. Right-click the Fpxpress.ini file, and then click Properties.
  3. On the Security tab, click Permissions.
  4. Click the Everyone group.
  5. In the Type of Access area, click Change.

STATUS

Microsoft has confirmed that this is a problem in Windows NT Server version 4.0, Terminal Server Edition.
Modification Type:MajorLast Reviewed:10/14/2002
Keywords:kbbug KB237755
©2002 Microsoft Corporation. All rights reserved.