Virtual Private Networking Connection Stops Responding (Hangs) When Disconnecting (237751)
The information in this article applies to:
- Microsoft Windows 98
- Microsoft Windows 95
- Microsoft Windows 95 OEM Service Release 2.1
- Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q237751 SYMPTOMS
You may experience any one of the following symptoms:
- When you attempt to cancel a Virtual Private Networking (VPN) connection, the VPN connection stops responding (hangs).
- When the connection to your Internet service provider (ISP) times out, the VPN connection may stop responding (hang).
CAUSE
This behavior can occur if the Point-to-Point Tunneling Protocol (PPTP) driver does not disconnect correctly.
RESOLUTION
To resolve this problem, obtain the Virtual Private Networking (VPN) Update for Windows 98 and Dial-Up Networking (DUN) version 1.3. For additional information about the VPN Update for Windows 98 and DUN version 1.3, please see the following article in the Microsoft Knowledge Base:
191540 VPN Update for Windows 98 and Dial-Up Networking 1.3 Available
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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| Keywords: | kbDialUp kbprb KB237751 |
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