WD97: Bullets Convert to Squares When Font Is Permanently Converted (237737)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q237737

SYMPTOMS

When you choose to permanently convert a font substitution, bullets formatted in the substituted font will appear as squares.

WORKAROUND

To work around this problem, you can correct the style that exhibits the squares by following these steps:
  1. On the Format menu, click Style.
  2. In the Styles list, click the style that appears with a square (for example, Normal), and then click Modify.
  3. In the Modify Style dialog box, click Format and then click Numbering.
  4. In the Bullets and Numbering dialog box, on the Bulleted tab, your custom numbering style should be selected. Click Customize.
  5. In the Customize Bulleted List dialog box, the incorrect square bullet should be selected. Click Font.
  6. On the Font tab, click the Symbol font, change the Font style box to Regular, change the Size box to the correct size of the bullet (for example, 10), and click OK.
  7. Click OK to close the Customize Bulleted List dialog box.
  8. In the Modify Style dialog box, if you want the change to be saved in your template, select the Add to template check box. Then click OK to close the Modify Style dialog box.
  9. In the Style dialog box, click Apply.
Repeat these steps as needed for each style that incorrectly shows a square bullet in the Style list on the Formatting toolbar.

RESOLUTION

To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:

http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.

For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:

265374 WD97: Post Service Release Fixes for Word 97


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.  This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kbdownload kbbug kbfix kbQFE KB237737
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