Duplicate menu entries appear for PowerPoint "Publish to ASF" when you upgrade from PowerPoint 97 to PowerPoint 2000 (237676)
The information in this article applies to:
- Microsoft Windows Media Services 4.0
- Microsoft PowerPoint 97 for Windows
- Microsoft PowerPoint 2000
This article was previously published under Q237676 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you install the Windows Media Tools and then upgrade from Microsoft PowerPoint 97 to PowerPoint 2000, duplicate menu entries for Publish to ASF appear.
RESOLUTION
To resolve this problem, do the following: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. - Start Registry Editor (Regedit.exe).
- Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\PowerPoint\Addins\ASF - On the Edit menu, click Delete, and then click Yes.
- Repeat steps 2 and 3 for the following registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\PowerPoint\Addins\Publish To ASF<BR/>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\PowerPoint\DLL Addins\ASF
<BR/>
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\8.0\PowerPoint\DLL Addins\Publish To A - Quit Registry Editor.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Windows Media Services version 4.0. MORE INFORMATION
Modification Type: | Major | Last Reviewed: | 11/19/2004 |
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Keywords: | kbbug kbpending KB237676 |
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