XFOR: cc:Mail Connector Dirsync Issues with Multiple Exchange Export Containers (237588)
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP3
- Microsoft Exchange Server 5.5
- Microsoft Exchange Server 5.5 SP1
- Microsoft Exchange Server 5.5 SP2
This article was previously published under Q237588 SYMPTOMS
The Microsoft Exchange Connector for Lotus cc:Mail cycles through several iterations of directory updates to the cc:Mail post office for similar users from different Exchange Server sites. For example, the following are three Exchange Server users with different capitalization's in their names:
Smith, Jimmy at Site 1
SMITH, Jimmy at Site 2
Smith, jimmy at Site 3
CAUSE
Internally, the name comparison is case-sensitive in some places.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.MORE INFORMATION
Lotus cc:Mail is case-insensitive and allows only one user to be created in its directory even if they belong to a different post office. The Exchange Connector for cc:Mail does not adhere to this behavior completely and thus incorrectly sends an update to the cc:Mail post office every directory synchronization cycle.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB237588 |
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