Encarta Encyclopedia 2000: Error Message When You Use Shortcut to Install Natural Language Search (237534)


The information in this article applies to:

  • Microsoft Encarta Encyclopedia 2000
  • Microsoft Encarta Encyclopedia 2000 Concise Edition
  • Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q237534

SYMPTOMS

If you attempt to install Microsoft Natural Language Search (NLQ) by clicking the shortcut in the "Searching by asking a question" online Help topic in Microsoft Encarta Encyclopedia 2000, you may receive the following error message:
Cannot find or run the file or program "C:\Program Files\Common Files\Microsoft Shared\Reference Titles\A\ERS2000.exe."
NOTE: This issue occurs only in the DVD-ROM version of Encarta Encyclopedia 2000.

CAUSE

This behavior occurs if Microsoft Windows is installed on a hard disk with a logical drive letter other than C.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta Encyclopedia 2000.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbbug kbenv kberrmsg kbpending KB237534
©2004 Microsoft Corporation. All rights reserved.