Encarta Encyclopedia 2000: Error Message When You Double-Click a Shortcut (237530)
The information in this article applies to:
- Microsoft Encarta Encyclopedia 2000
- Microsoft Encarta Encyclopedia 2000 Concise Edition
- Microsoft Encarta Encyclopedia 2000 Deluxe Edition
This article was previously published under Q237530 SYMPTOMS
When you double-click a shortcut to an article in Microsoft Encarta
Encyclopedia 2000, you may receive the following error message:
There is a problem starting Encarta Encyclopedia:
The command line is improperly formatted.
Please correct the command line parameters, or load Encarta Encyclopedia
without any command line parameters.
CAUSE
This behavior can occur if the following conditions are true:
- Encarta Encyclopedia 2000 is not running.
- The URL that links the shortcut to the article contains one
or more blank spaces between characters.
RESOLUTION
To work around this issue:
- On the Microsoft Windows desktop, right-click the selected
shortcut, and then click Properties.
- With your pointing device, place the insertion point to the right
of the last character in the URL box.
- Press the BACKSPACE key to delete all characters up to and
including the first EQUAL SIGN (=) to the left of the final
blank space in the URL.
- Click OK.
- Scroll to the position in the article from which you created the
shortcut.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Encarta Encyclopedia 2000. MORE INFORMATION
To prevent this issue from occurring, make sure Encarta Encyclopedia 2000
is running when you double-click a shortcut on the Windows desktop.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kbbug kberrmsg kbpending KB237530 |
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