SYMPTOMS
When you double-click a shortcut to an article in Encarta Encyclopedia
2000, Encarta Encyclopedia 99 may start unexpectedly and prompt you with
the following message:
Insert Encarta Encyclopedia 99 Disc 1.
You can click
OK or
Cancel.
If you insert the Encarta Encyclopedia 99 Disc 1 CD-ROM into the CD-ROM
drive and then click
OK, Encarta Encyclopedia 99 starts, and you
experience one of the following symptoms:
If you click
Cancel, you receive the following error message:
Encarta Encyclopedia cannot find the files needed to start.
Either the disc is not inserted, or the path to the files is incorrect.
To correct this, insert the disc or run Setup again.
If you click
OK, Encarta quits and you return to the desktop.