OL2000: Error Message While Installing Personal Folders Backup "Internal error 2359" (237490)


The information in this article applies to:

  • Microsoft Outlook 2000
This article was previously published under Q237490

SYMPTOMS

While installing Microsoft Outlook Personal Folders Backup, you may receive the following error message:
Installer Information

Internal error 2359.
When you click OK to the error message, Personal Folders Backup Setup quits, and the setup is unsuccessful.

CAUSE

You have installed Microsoft Office to run from server or run from CD. Personal Folders Backup will not install under these two Office configurations.

RESOLUTION

To set up Personal Folders Backup, you must have Office installed to "run from my computer."

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbpending KB237490
©2003 Microsoft Corporation. All rights reserved.