XADM: Event 1023 Logged Using Mailbox Manager Even Though the Remote Mailbox Is Cleaned (237481)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
This article was previously published under Q237481

SYMPTOMS

If you install Mailbox Manager on one server in a site and use it to clean mailboxes on another server in the site, the following error message is logged in the application event log:
Event ID: 1023
Source: MSExchangeIS Private
Type: Failure Audit
Category: Logons
Description:
Domain\ServiceAccount was validated as /o=Organization/ou=Site/cn=Configuration/cn=Add-Ins/cn= MCAServerName but was unable to log on to /o=Organization/ou=Site/cn=Recipients/cn=userA1.
Even though the 1023 error message indicates that the Mailbox Manager was unable to log on to the remote mailbox, the remote mailbox is cleaned. Note that a 1023 error message is logged for each remote mailbox that you clean.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbbug kbnofix KB237481
©2004 Microsoft Corporation. All rights reserved.