XCLN: 64 Attachment Limit with Exchange Client When Mail Delivery Set to Personal PST (237473)



The information in this article applies to:

  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 5.0

This article was previously published under Q237473

SYMPTOMS

If you send mail from the Microsoft Exchange Client 5.0 with more than 64 attachments, only the first 64 attachments get delivered when your delivery location is set to personal folders. Anything over 64 is not sent and no error occurs. If you check the message in the Sent Items folder, the message shows the correct amount of attachments. If you send the message to yourself and look in the Inbox, it will only have 64 attachments. If your mail delivery is set to the mailbox on the server, all the attachments are delivered.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: MAPI

File nameVersion
Mapi32.dll5.0.1461.99

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Client version 5.0.

Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB237473