OFF2000: "Cannot load fp4Autl.dll" Error Starting FrontPage (237426)



The information in this article applies to:

  • Microsoft FrontPage 2000
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Developer

This article was previously published under Q237426

SYMPTOMS

When you try to start FrontPage, the following error message may appear:
Cannot load "fp4Autl.dll"
When you click OK, FrontPage does not start.

CAUSE

The above error may occur if you did all of the following:
  • You created a transform (.mst) with the Custom Installation Wizard (CIW).
  • In the CIW, you set the FrontPage feature in the Set Feature Installation States dialog box to Not Available.
  • You installed Office using this transform.
  • You then added FrontPage to your Office installation through Maintenance Mode Setup.

RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

To temporarily work around this problem, please do the following:
  1. In Control Panel, double-click Add/Remove Programs.
  2. Double-click the Office 2000 item in the list of installed programs.
  3. Click Add or Remove Features in the Microsoft Office 2000 Maintenance Mode dialog box.
  4. Click the list for FrontPage and change the installation state to Run all from My Computer.
  5. Click Update Now.
  6. Start FrontPage.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Modification Type:MinorLast Reviewed:12/2/2005
Keywords:kbbug kbpending KB237426