Error Message on a Blue Screen When Using Bookman Old Style Font (237424)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server 4.0 SP1
- Microsoft Windows NT Server 4.0 SP2
- Microsoft Windows NT Server 4.0 SP3
- Microsoft Windows NT Server 4.0 SP4
- Microsoft Windows NT Server 4.0 SP5
- Microsoft Windows NT Server, Enterprise Edition 4.0
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
- Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Workstation 4.0 SP1
- Microsoft Windows NT Workstation 4.0 SP2
- Microsoft Windows NT Workstation 4.0 SP3
- Microsoft Windows NT Workstation 4.0 SP4
- Microsoft Windows NT Workstation 4.0 SP5
This article was previously published under Q237424 SYMPTOMS
When you are using the Bookman Old Style font, you may receive a stop error message on a blue screen that is similar to one of the following:
STOP 0x0000001E (0xc0000005, 0xfccc6add, 0x00000001, 0x013b8020) NOTE: The second and fourth parameters may vary depending on the system configuration, but the second parameter is always within Vga.dll.
STOP 0x00000050 (0xca8971d0, 0x00000001, 0x0000000, 0x00000000) NOTE: The parameters may vary depending on the system configuration.
CAUSE
This problem can occur when the video driver attempts to process a glyph with a negative "x" position written to a particular screen position.
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
------------------------------------------------------------
8/18/99 4:53p 161,020 Bookosi.ttf x86
8/18/99 4:53p 161,020 Bookosi.ttf Alpha
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION
Both the "stop 0x1E" error message and the "stop 0x50" error message have been received when processing a glyph of the letter M in the Bookman Old Style italic font. The "stop 0x1E" error message is commonly received on a Windows NT Server-based or a Windows NT Workstation-based computer.
The "stop 0x50" error message is commonly received on a Windows NT Terminal Server-based computer. It occurs in the Win32k.sys file rather than the Vga.dll file because remote sessions do not use the server's video driver.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB237424 |
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