XWEB: Properties of Office Documents in Exchange Public Folders are not Indexed (237416)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q237416

SYMPTOMS

When users attempt to locate documents by specifying properties of the documents (such as Keyword, or Author), they will not get a hit if the documents are stored in an Exchange Server public folder. This is true if the documents are stored as free documents in the folder, or are attachments to messages.

CAUSE

The properties of documents stored in Exchange Server public folders are not emitted to the search engine.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   7 July 99 23:45               123664   Exchci.dll    I386
   7 July 99 23:46               193296   Exchci.dll    Alpha

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB237416
©2004 Microsoft Corporation. All rights reserved.