WINS Lookup May Not Resolve Some Name Queries (237307)

The information in this article applies to:

Microsoft Windows NT Server 4.0

This article was previously published under Q237307

SYMPTOMS

When you enable WINS Lookup in a DNS zone, some name queries using Windows Internet Name Service (WINS) may not be resolved. In addition, the following error message may be displayed:

Name does not exist.

If you attempt to use Nslookup to resolve the name, the following error message may be displayed:

Cannot find queriedname: Non-existent domain.

If you attempt to Ping the name, the following error message may be displayed:

Bad IP address queriedname.

CAUSE

This behavior occurs because the DNS server times out prematurely.

WINS Lookup queries may time out up to one second before the configured timeout value. For example, if you specify a timeout value of 1 second, the query may time out between 0-1 seconds; if you specify a timeout value of 2, the query may time out between 1-2 seconds, and so on.

RESOLUTION

To resolve this problem, increment the WINS Lookup timeout value by 1. For example, if the DNS server is configured for a timeout value of 1, increase the value to 2.

NOTE: You can change the timeout value on the WINS Lookup tab in zone properties.

STATUS

Microsoft has confirmed that this is a problem in Windows NT Server 4.0.

MORE INFORMATION

If you perform a test in Network Monitor, the response "RCODE 3, Name Error" is returned in the reply to the originating DNS client from the DNS server.

Modification Type:	Major	Last Reviewed:	8/6/2002
Keywords:	kbbug kbprb KB237307