WD97: Error Message: "This Document May Be Corrupt" After Switching Between Bullet and Number List Format (237274)

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

CAUSE

This error may be caused by a build-up of List Templates in a document. A List Template is a container for a customized numbering scheme. In the numbering gallery (on the Format menu, click Bullets and Numbering), each number gallery position displays a different List Template. As you use or change List Templates, the number gallery changes, based on the active List Templates.

The build-up can occur if you repeatedly switch between a bulleted list format and a numbered list format for the same list.

You can also see this message while editing Master Documents that contain numbered or bulleted lists.

NOTE: There are other known causes of a build-up in List Templates. Although this update does not prevent the problem from occurring, it removes this form of corruption and eliminates the error message.

To determine whether you are receiving the error message because of excessive List Templates, follow these steps:

After you receive the error message, point to Macro on the Tools menu, and click Visual Basic Editor.
In the Visual Basic Editor, click Immediate Window on the View menu.
Type the following command in the Immediate window and press ENTER:
?activedocument.listtemplates.count

This problem is known to occur when the number of List Templates approaches 2,000.

RESOLUTION

To correct this problem, you will need to obtain and install the fix listed in Step 1 and then modify the Windows Registry as described in Step 2:

NOTE: Before installing the fix and modifying the Windows Registry, exit all windows applications.

Step 1 - Obtain and Install the Latest Word 97 Fix

To resolve the problem described in this article, obtain and install the latest Microsoft Word 97 update from the following Microsoft Web site:

http://office.microsoft.com/downloads/9798/Wd97mcrs.aspx

IMPORTANT NOTE: Microsoft Word 97 post-service release fixes are cumulative. The latest update contains all of the fixes since Service Release 2. If you install the latest update for Word 97, you do not need to install any other updates after Service Release 2.

For additional information about the fixes included in the latest update for Word 97, click the article number below to view the article in the Microsoft Knowledge Base:

265374 WD97: Post Service Release Fixes for Word 97

Step 2 - Modify the Windows Registry

IMPORTANT NOTE: This is a Windows Registry activated fix and you must modify the Windows Registry. To do this, follow these steps:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

On the Windows Start menu, click Run.
In the Open box, type regedit and click OK.
Select the following key in the Windows registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Word\Options
On the Edit menu, point to New, and click String Value. Then, add the following registry value:
Value Name: LTOverflowRecovery

Value: 1
On the Registry menu, click Exit.