No HTML Is Displayed When You Open My Computer (235930)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows NT 4.0
This article was previously published under Q235930
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you open My Computer, the folder is not displayed using HTML. Other Web View folders may work correctly. The mycomp.htt file is not damaged and is in the correct location.

CAUSE

The registry entry for My Computer Web View is damaged.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue, follow these steps:
  1. Use Registry Editor to edit the following registry key:

    HKEY_LOCAL_MACHINE\Software\Classes\Clsid\{20D04FE0-3AEA-1069-A2D8-08002B3 0309D}\shellex\ExtShellFolderViews\{5984FFE0-28D4-11CF-AE66-08002B2E1262}

  2. Remove the all the values from this registry key.
  3. Add the following values and value data:

    Value Name=PersistMoniker
    Data Type=REG_EXPAND_SZ
    String=file://%systemroot%\web\mycomp.htt

    NOTE: do not substitute the actual name of the system folder for %systemroot%, type the string exactly as indicated.
  4. Remove Internet Explorer 5.
  5. Remove the Desktop Update.
  6. Reinstall the Desktop Update.
  7. Reinstall Internet Explorer 5.
Modification Type:MajorLast Reviewed:10/1/2002
Keywords:kbdisplay kbenv kbprb KB235930
©2002 Microsoft Corporation. All rights reserved.