MNK Pro: Media Hot Keys do not work correctly (235923)



The information in this article applies to:

  • Microsoft Comfort Curve Keyboard 2000
  • Microsoft Internet Keyboard Pro
  • Microsoft Natural Keyboard Pro

This article was previously published under Q235923

SYMPTOMS

When you press one of the following media Hot Keys on the Microsoft Natural Keyboard Pro, the Hot Key may not work correctly:
  • Play/Pause
  • Stop
  • Prev Track
  • Next Track
This issue can occur even if the following media Hot Keys work correctly:
  • Volume
  • Mute

CAUSE

This behavior can occur if the following conditions are true:
  • The media player you are using is Voyetra AudioStation 32.
  • You are using a Microsoft Windows NT 4.0-based computer.

RESOLUTION

To work around this issue, use the AudioStation 32 utility to control audio playback.

To start the AudioStation 32 utility, click Start, point to Programs, and then click AudioStation 32.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Natural Keyboard Pro, version 1.0.

Modification Type:MajorLast Reviewed:3/23/2006
Keywords:kbbug kbHardware kbinterop kbpending KB235923