MNK Pro: Web/Home key does not start the default version of Netscape Navigator (235909)
The information in this article applies to:
- Microsoft Internet Keyboard
- Microsoft Internet Keyboard Pro
- Microsoft IntelliType software 1.0
- Microsoft IntelliType software 1.1
- Microsoft IntelliType Pro software 1.2
- Microsoft Natural Keyboard Pro
- Microsoft Comfort Curve Keyboard 2000
This article was previously published under Q235909 SYMPTOMS
When you press the Web/Home key on the Microsoft Natural Keyboard
Pro, you may experience one or more of the following symptoms:
- The default version of Netscape Navigator may not start.
- A separate instance of Netscape Navigator may start when you press
the Search or Favorites Hot Keys.
- The Back, Forward, Refresh, and Search Hot Keys may not function
as expected.
CAUSE
This behavior may occur if both Netscape Navigator version 3.x and Netscape
Navigator version 4.0 or later are installed on the computer.RESOLUTION
To resolve this issue, follow these steps:
- Manually start the default version of Netscape Navigator. To do this, follow these steps:
- Double-click the desktop shortcut to the default version of
Netscape Navigator.
- Click the default version of Netscape Navigator on the Start
menu.
- Quit Netscape Navigator.
- Restart the computer.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Natural Keyboard Pro version 1.0.
| Modification Type: | Major | Last Reviewed: | 3/18/2006 |
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| Keywords: | kb3rdparty kbbug kbHardware kbpending KB235909 |
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