CG5: Prompt for CD-ROM When You Insert Clips (235848)


The information in this article applies to:

  • Microsoft Clip Gallery 5.0 for Windows
This article was previously published under Q235848

SYMPTOMS

When you try to insert a clip art image into a document or presentation, you receive the following error message
The file Image_name is stored on a disc called CD_Name. Please insert this disc.
where Image_name is the actual file name of the image you selected, and CD_Name is 'O9PRMCD02', the second CD-ROM in the Office 2000 set.

You can click Retry, Look Elsewhere, or Cancel.

CAUSE

To minimize the amount of hard disk space that Microsoft Office 2000 occupies, the majority of clip art images included with Office are, by default, not installed on your hard disk during the installation process. When you attempt to insert a clip art image that is not installed on your hard disk, you are prompted to insert the CD-ROM on which the clip art image is located.

RESOLUTION

To work around this issue, use either of the following methods.

Method 1

When you are prompted, insert the Office CD2 CD-ROM, and then click Retry.

Method 2

Install all of the clip art files from the CD2 CD-ROM onto the hard disk.

The following table shows the approximate hard disk space (in megabytes) needed to install the entire collection of Office 2000 clip art on your hard disk.

Office versionNumber of imagesSize (approx)
Office Standard4503 MB
Office Professional or
Small Business Edition		16,800270 MB
Office Premium or
Developer		17,600490 MB
To install the remaining clip art from the CD2 CD-ROM, follow these steps:
  1. Quit all the programs that are open.
  2. Click Start, point to Settings, and then click Control Panel.
  3. In Control Panel, double-click the Add/Remove Programs icon.
  4. In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 Disc 2 installation, and then click Add/Remove.
  5. In the Microsoft Office 2000 Maintenance Mode dialog box, click Add or Remove Features.
  6. Expand Office Tools.
  7. Expand Clip Gallery.
  8. Click the Clip Files icon.
  9. On the shortcut menu, click Run All from My Computer.
  10. Click Update Now, and allow Office 2000 Setup to install the components to your computer.
After the clip art files are installed, you are no longer prompted to insert the second Office 2000 CD-ROM.

If all of the clip art is already installed to the computer and the problem persists, follow these steps:
  1. Quit all the programs that are open.
  2. Click Start, point to Settings, and then click Control Panel.
  3. In Control Panel, double-click the Add/Remove Programs icon.
  4. In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.
  5. In the Microsoft Office 2000 Maintenance Mode dialog box, click Add/Remove.
  6. Under Microsoft Tools, set the Clip Gallery icon to Not Available.
  7. Click Install Now.
  8. After Office Setup is finished, restart your computer.
  9. After your computer restarts, repeat steps 2 through 6, except choose Run from My Computer in step 6.
  10. Click Install Now.

MORE INFORMATION

The following table contains the "friendly" names for the CDs. 
 CD                      VolumeName
 ---------------------------------- 
 Premium (CD1)           O9PRMCD1 
 Premium (CD2)           O9PRMCD2 
 Photodraw Disc 1 (CD3)  PD001CD1 
 PhotoDraw Disc 2 (CD4)  PD001CD2 
 LPK (CD1-8)             O9LPKCD1-8 
 Office Res. Kit         O9ORK 
 Pro (CD1)               O9PROCD01
 Pro (CD2)               O9PROCD02
 Standard                MSOFFS9 
 SBE                     MSOFFSBE9 
 Access                  MSACCESS9 
 Excel                   MSEXCEL9 
 FrontPage               MSFP9 
 Outlook                 MSOUTLK9 
 PowerPoint              MSPPT9
 Publisher               O9PB or 09PBDCD2
 Word                    MSWORD9
 PIPC                    MSPIPC9
 MLPK                    MLPK_Lang
Modification Type:MinorLast Reviewed:7/18/2004
Keywords:kbinfo kbprb kbsetup KB235848
©2004 Microsoft Corporation. All rights reserved.