Fatal Exception 0E When Creating Sub-Folder on an HPFS Volume (235711)


The information in this article applies to:

  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q235711

SYMPTOMS

When you try to create a sub-folder on an HPFS volume from a 16-bit program (such as File Manager) after you apply the Microsoft client redirector (Vrdrupd.exe, from Q183493, which installs version 4.0.0.1118 of the Vredir.vxd file), you may receive the following error message:
Fatal Exception 0E has occurred at 0028:C027F417 in VxD IFSMGR(04) + 00006AEF.
NOTE: The numerical content of the addresses may vary.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   6/17/99   9:06p   4.00.1121   157,285b Vredir.vxd    win95 osr2

STATUS

Microsoft has confirmed that this is a problem in Windows 95 OEM Service Release 2, 2.1, and 2.5.

MORE INFORMATION

The ability to obtain access to sub-folders on HPFS volumes from 16-bit programs was implemented as a Design Change Request for Windows 95 OEM Service Release 2. For additional information about this modification, please see the following article in the Microsoft Knowledge Base:

183493 Batch File Calling CD Command May Not Run on HPFS

If the modification from Q183493 has not been implemented on a Windows 95-based computer, you may receive an "access denied" error message when you try to create a sub-folder on an HPFS volume from a 16-bit program. You can avoid the "Access denied" error message by applying the hotfix mentioned above.
Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbHotfixServer kbQFE kberrmsg kbfix kbnetwork kbprb kbQFE KB235711
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