General Protection Fault in Module Dibeng.dll (235618)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95
  • Microsoft Internet Explorer 4.0 for Windows 95
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95
  • Microsoft Windows 95 OEM Service Release 1
  • Microsoft Outlook 2000
This article was previously published under Q235618
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you are running any of the programs listed at the beginning of this article, you may receive a random general protection (GP) fault similar to the following error message:
Program Name caused a general protection fault in module DIBENG.DLL.

CAUSE

This error message can occur if an incompatible display driver is installed on the computer.

RESOLUTION

To resolve this issue, use one of the methods described in this section:

Method One: Use the Windows Standard VGA Display Driver

Use the standard VGA driver included with Windows 95, Windows 98 and Windows Millennium Edition (Me). To do so, use the appropriate method described in this section.

Windows 95

In Windows 95, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Display.
  2. On the Settings tab, click Change Display Type.
  3. Under Adapter Type, click Change, and then click Show all devices.
  4. In the Manufacturers box, click (Standard display types).
  5. In the Models box, click Standard Display Adapter (VGA), click OK, click Close, and then click Close again.

Windows 98

In Windows 98, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Display.
  2. On the Settings tab, click Advanced, and then click Change on the Adapter tab.
  3. Click Next, click Display a list of all the drivers in a specific location, so you can select the driver you want, and then click Next.
  4. Click Show All Devices, and then click (Standard Display Types) in the Manufacturers box.
  5. In the Models box, click Standard Display Adapter (VGA), click OK, and then click Next.
  6. Click Next, click Next again, and then click Finish.
  7. Click Close, click Close again, and then click Yes to restart your computer.

Windows Me

In Windows Me, follow these steps:
  1. Click Start, point to Settings, click Control Panel, and then double-click Display.
  2. On the Settings tab, click Advanced, and then click Change on the Adapter tab.
  3. Click Next, click Specify the location of the driver (Advanced), and then click Next.
  4. Click Display a list of all the drivers in a specific location, so you can select the driver you want, and then click Next.
  5. Click Show all Hardware, and then click (Standard Display Types) in the Manufacturers box.
  6. In the Models box, click Standard Display Adapter (VGA), and then click Next.
  7. Click Yes if you receive an "Update Drive Warning" message.
  8. Click Next, and then click Finish.
  9. Click Yes to restart your computer.

Method Two: Update the Display Driver

To update the display driver, contact the manufacturer of your video adapter.
Modification Type:MajorLast Reviewed:8/8/2006
Keywords:kb3rdparty kbdisplay kbenv kberrmsg kbgpf kbprb KB235618
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