Windows Media Player Causes Blue-Screen Error Message with Incorrect Modem Drivers (235346)
The information in this article applies to:
- Microsoft Windows Media Player 6.2
This article was previously published under Q235346 SYMPTOMS
When you play content with Windows Media Player, you may receive the following error message on a blue screen:
Invalid page fault in module: kernel32.dll at 015f:bff766f6.
CAUSE
This problem can occur if you have incorrect modem drivers installed for your modem.
RESOLUTION
Contact your modem vendor to make sure that you have the correct drivers installed.
| Modification Type: | Major | Last Reviewed: | 8/29/2001 |
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| Keywords: | kbprb KB235346 |
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