OL98: (CW) Error Messages When Delegate Accepts Meeting Request for Schedule Owner (234979)
The information in this article applies to:
This article was previously published under Q234979 NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
SYMPTOMS
If you are a delegate, when you attempt to accept a meeting request for the owner of a schedule, you may receive one or more of the following error messages:
- When you open the meeting request:
Unable to open meeting item <subject title>. Can't open Calendar folder for user resource account.
- When you click Accept, Tentative, or Decline:
Can't open Calendar folder for user resource account. The operation failed.
-or-
Can't open Calendar folder for user <username>. The Calendar folder could not be found.
- When you attempt to access the schedule file directly
Unable to open meeting item <subject title>. The Calendar folder could not be found.
-or-
Unable to display the folder. The Calendar folder could not be found.
followed by:
The Calendar folder could not be found. The operation failed.
CAUSE
The owner of the schedule file is using Microsoft Schedule+ rather than Outlook.
RESOLUTION
Use Schedule+ as your primary calendar, or convert the schedule owner to Outlook.
MORE INFORMATION
When you upgrade from Schedule+ to Outlook, owners and delegates should upgrade at the same time. Both the schedule owner and the delegate must use the same calendaring program; both must use Outlook or both must use Schedule+. Outlook provides an interim solution by allowing the Outlook user to use Schedule+ as their primary calendar while using Outlook for e-mail, contacts, and other functions.
REFERENCES
For additional information about using Schedule+ as your primary calendar, please see the following article in the Microsoft Knowledge Base:
182105 OL98: Using Schedule+ as the Primary Calendar
| Modification Type: | Major | Last Reviewed: | 11/4/1999 |
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| Keywords: | kbprb KB234979 |
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