Access Violation When Using Multi-Protocol Router Function Calls (233490)

The information in this article applies to:

Microsoft BackOffice Server 4.5
Microsoft Windows NT Server 4.0
Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q233490

SYMPTOMS

When you use the MprConfigServerBackup() and MprConfigServerRestore() functions from the Microsoft Multi-Protocol Router API on a computer running Window NT that has Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, you may receive an error message that an access violation exception has occurred.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtainthe Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

For additional information about Microsoft Routing and Remote Access Upgrade for Windows NT 4.0 Server Hotfix Pack 3.0, please see the following article in the Microsoft Knowledge Base:

189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes

Modification Type:	Major	Last Reviewed:	12/12/2002
Keywords:	kbbug kbnetwork kbWinNT400sp5fix KB233490 kbAudDeveloper