Business Planner: Error Message When You Open Wizard Interview Page (233462)


The information in this article applies to:

  • Microsoft Business Planner
This article was previously published under Q233462
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you open a wizard interview page in Microsoft Business Planner, you may receive the following error message:
Some components of the Wizard Engine are missing. Please reinstall Microsoft Business Planner by running Setup from Microsoft Office Disc 2.

CAUSE

This behavior can occur if the Msbp2000 folder is missing.

NOTE: The Personal Interviewer database and other files created by Business Planner wizard interviews are stored in the Msbp2000 folder, which is automatically created when you install Business Planner.

RESOLUTION

To resolve this issue, use one of the following methods.

Remove and Reinstall Business Planner

To do this:
  1. Insert the Microsoft Office 2000 Disc 2 CD-ROM into your CD-ROM drive.
  2. Click Start, point to Settings, and then click Control Panel.
  3. Double-click Add/Remove Programs.
  4. Click Microsoft Office 2000 Disc 2, and then click Add/Remove.
  5. Click Add or Remove Features.

    NOTE: If you click Repair Errors in My Office 2000 Disc 2 installation or Reinstall Office 2000 Disc 2, you cannot reinstall Business Planner properly.
  6. Click the PLUS SIGN (+) next to Microsoft Small Business Tools to expand the branch.
  7. Click the icon next to Microsoft Business Planner.
  8. Click Run from My Computer.
  9. Click Update Now.
  10. Click OK, and then click OK again.

Delete the CurrentProfileDir Value in the Windows Registry

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To do this:
  1. Start Registry Editor.
  2. Open the following registry key:
       HKEY_CURRENT_USER\Software\Microsoft\Microsoft Reference\SBB\9.0\OPTIONS
  3. Right-click the CurrentProfileDir value, and then click Delete.
  4. Click Yes.
  5. Quit Registry Editor.
  6. Restart the computer.
Modification Type:MajorLast Reviewed:6/11/2002
Keywords:kbenv kberrmsg kbprb KB233462
©2002 Microsoft Corporation. All rights reserved.