Business Planner: Publisher Does Not Start When You Click Publisher Wizard Link (233455)



The information in this article applies to:

  • Microsoft Business Planner

This article was previously published under Q233455

SYMPTOMS

When you click a Publisher wizard link in a Microsoft Business Planner article, Microsoft Publisher 2000 may not start.

CAUSE

This behavior can occur if you select the "Installed on First Use" option during a custom installation of Publisher 2000.

RESOLUTION

To resolve this issue, manually start Publisher 2000.

To prevent this issue from occurring, select the "Run from My Computer" installation option for Publisher 2000. To do this:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Add/Remove Programs.
  3. On the Install/Uninstall tab, click Microsoft Office 2000 Disc 2, and then click Add/Remove.
  4. Click Add or Remove Features.
  5. Click the icon next to Microsoft Publisher for Windows.
  6. Click Run from My Computer.
  7. Click Update Now.
  8. Click OK, and then click OK again.
  9. Close Control Panel.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Business Planner.

Modification Type:MajorLast Reviewed:6/12/1999
Keywords:kbbug kbinterop kbsetup KB233455